I have some Windows 7 PCs that have this printer downloaded from our Server and occasionally can print to it. Most of the time it locks the print spooler up and you are unable to restart it. I checked the logs and found the following under print
services. I've tried multiple drivers and nothing seems to correct it. Windows 10 PCs print fine. I took the same driver on the server and loaded it locally and it works fine. Doesn't make sense. The driver loaded on the server
is for 2008 R2 and is the latest one Konica Minolta has. I've even tried older versions.
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 5/3/2018 8:45:44 AM
Event ID: 601
Task Category: Client-side rendering
Level: Error
Keywords: Client Side Rendering (CSR),Classic Spooler Event
User: domain\user
Computer: DesktopPC.domain.local
Description:
The print spooler failed to download and import the printer driver from\\server into the driver store for driver KONICA MINOLTA C368SeriesPCL. Error code= 800f0242.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>601</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>41</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000008800</Keywords>
<TimeCreated SystemTime="2018-05-03T12:45:44.345081100Z" />
<EventRecordID>809</EventRecordID>
<Correlation />
<Execution ProcessID="1548" ThreadID="3392" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>GRNUSH232A2HMV.PPI.local</Computer>
<Security UserID="S-1-5-21-129632720-523521366-19539831-16733" />
</System>
<UserData>
<CSRImportFailed xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<DriverSource>\\server</DriverSource>
<Driver>KONICA MINOLTA C368SeriesPCL</Driver>
<Error>800f0242</Error>
</CSRImportFailed>
</UserData>
</Event>
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 5/3/2018 8:45:44 AM
Event ID: 600
Task Category: Client-side rendering
Level: Error
Keywords: Client Side Rendering (CSR),Classic Spooler Event
User: SYSTEM
Computer: Desktop.domain.local
Description:
The print spooler failed to import the printer driver that was downloaded from
\\server\print$\x64\PCC\koaxtj__.inf_amd64_neutral_8d025ed74f178b9f.cab into the driver store for driver KONICA MINOLTA C368SeriesPCL. Error code= 800f0242. This can occur if there is a problem with the driver or the digital signature of the driver.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>600</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>41</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000008800</Keywords>
<TimeCreated SystemTime="2018-05-03T12:45:44.345081100Z" />
<EventRecordID>808</EventRecordID>
<Correlation />
<Execution ProcessID="1548" ThreadID="3392" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>DesktopPC.doamin.local</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<CSRImportFailed xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<DriverSource>\\server\print$\x64\PCC\koaxtj__.inf_amd64_neutral_8d025ed74f178b9f.cab</DriverSource>
<Driver>KONICA MINOLTA C368SeriesPCL</Driver>
<Error>800f0242</Error>
</CSRImportFailed>
</UserData>
</Event>