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Share Name mapping as "Ricoh Printer"

January 23, 2015, 10:46 am
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We have a 2012 Print Server with 20+ printers shared for our domain. When we connect a Server or PC to a Ricoh shared on the Print Server (Accounting Ricoh C5502) - the printer name only shows up as "Ricoh Printer" in Devices & Printers on the client.

This is happening with several different Ricoh models, and different OS like Server 2012 and Windows 7. All other printers show up as the Share Name in Devices & Printers: "Accounting HP 3010 on PS01" and "Admin HP 3005 on PS01" for example.

Any ideas why the Ricoh's won't display the share name?

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FAX Solution

July 23, 2016, 11:01 pm
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Hi,

I'm looking for FAX Solution in our corporate environment, especially within the Microsoft Technology. If not I'm ready to go for any third party Solution as well.

The FAX Solution must be facilitated through Company Outlook and the Incoming FAX should be received individual users (Attention to particular user based on his Telephone Number) since we have 3500 users.

Our Setup is:

Active Directory                 : Windows Server 2012 R2

Company E-mail               : Exchange Server 2010 SP3

Cisco                                 : VOIP & Call Manager

Thanks in Advance and Requesting for your valid advice please.


Regards,Ali


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Network Printers Health Check Report

August 1, 2016, 12:14 am
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Our management looking a solution for Print management logs report / Network printers Health check report

It should be include:

 Print Queue, Print Job,  Error Stuck, Status, Monitor, repair report

  1. Printer Full Name
  2. Location (Provided if its updated in comment or in Location)
  3. Description of the Printer
  4. Identifies the Paper Problem
  5. Check Toner Status
  6. Check Toner Availability
  7. Printer Door Issues
  8. Availability
  9. Power Saving Mode
  10. Queue Status
  11. Any Error Mode
  12. Error details
  13. Out Of Paper
  14. Any User Intervention Required?
  15. Paper Jam
  16. Number of Jobs

Kindly help

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How do I save a copy of a fax to a folder that cannot be deleted by users using Windows Fax and Scan?

August 4, 2016, 12:57 pm
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We have a windows 2012 server with a fax server, all our Win7 computers receive faxes and when one of us saves the fax to a pdf we delete it (using windows fax and scan). Sometimes faxes get deleted accidentally or for one reason or another we need to go back and recover one.

We've been using some kind of internal website that has a side feature which keeps copies, but unfortunately I really don't know where it saves them or really how. Problem is, it stops working from time to time and just having them in a folder on our network drive would be a lot easier to get to.

I poked around and found out there was an "Archive Folder" you can set from the Fax Manager, but it doesn't archive. When deleted from Fax and scan it deletes it from this "Archive" and vise versa.

Which brings me to my question, how do I get it to save a copy to a folder that won't be deleted by users?

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Devices and Printers slow to load with 100% CPU on Windows Server 2012 R2

August 2, 2016, 7:04 am
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While opening Devices and Printers, it is taking ages to load and CPU immediately shoots up to 100% utilization on Windows Server 2012 R2.

Any solution to this problem?

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splwow64.exe error on all applications. cannot print anymore since last windows update

August 3, 2016, 9:32 am
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It had been a few months since my last windows update, so I updated my server.  Since then I get an splwow64.exe error whenever I launch any application that has printing.  I can no longer print to my usb attached printer.  It worked fine before, but then stopped.  I deinstalled and reinstalled the printer to no avail.  I'm running Windows 2012 server R2.

Here are the latest updates to the server.  Should I remove any of these to see if printing works again?

Security Update for Windows Server 2012 R2 (KB3169704)

Security Update for Windows Server 2012 R2 (KB3170377)

Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2 x64 Edition - July 2016 (KB890830)

Cumulative Security Update for Internet Explorer 11 for Windows Server 2012 R2 (KB3170106)

Security Update for Windows Server 2012 R2 (KB3168965)

Security Update for Windows Server 2012 R2 (KB3172727)

Security Update for Windows Server 2012 R2 (KB3170455)

Update for Windows Server 2012 R2 (KB3173424)

Security Update for Microsoft .NET Framework 3.5 on Windows 8.1 and Windows Server 2012 R2 for x64 (KB3163247)

Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB3115308)

Security Update for Microsoft .NET Framework 4.5.2 on Windows 8.1 and Windows Server 2012 R2 for x64 (KB3163291)

Security Update for Adobe Flash Player for Windows Server 2012 R2 (KB3174060)

Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB3115309)

Thank you for your help.


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Newly installed printers doesnt appear in the list

August 7, 2016, 1:04 am
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I installed 2 new printers on the new server but after i finish the installation .I checked the printers on control panel and print manager and the printers were not there in the list .i can see them in print queue in device manager .Please help
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Paused and deleted print jobs on Windows 2008 R2

August 10, 2016, 10:22 am
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Hi there,

One of our network user's print jobs are randomly paused and disappeared from the print server.  In the event logs eventID 308 says: 

Document 12, Test Page owned by User1 was paused on Printer320. This document will not print until the document owner resumes the print job. No user action is required.

Other users have not had this issue, the difference is this username is a generic network account that's been used by multiple users.  The user is not pausing the jobs and the printer is in the ready state, and restarting print spooler service on the print server would fix the problem but it will reoccur after a while.  Is there any way to find a permanent fix?  Thanks. 

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Share Name mapping as "Ricoh Printer"

January 23, 2015, 10:46 am
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We have a 2012 Print Server with 20+ printers shared for our domain. When we connect a Server or PC to a Ricoh shared on the Print Server (Accounting Ricoh C5502) - the printer name only shows up as "Ricoh Printer" in Devices & Printers on the client.

This is happening with several different Ricoh models, and different OS like Server 2012 and Windows 7. All other printers show up as the Share Name in Devices & Printers: "Accounting HP 3010 on PS01" and "Admin HP 3005 on PS01" for example.

Any ideas why the Ricoh's won't display the share name?

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How to clear stucked print job wiithout print spooler service stopped?

April 27, 2012, 2:50 am
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There were print cluster set up under windows 2008 r2 server and some print queue built there.

I found that some document get sucked on specified print queue, i try delete those document but got no luck.

After further check, i found the related files to that sucked document are located in "spool" folder. I try delete them but there were warning message stated that it were accessed by print spooler services.

I did not want to stopped the print spooler service to clear those sucked print job as all print queue on the print cluster server would got affected.

Therefore, i would like to know if there were any alternative way to clear those sucked print job without the print spooler service restarted/stopped on server side.

Thanks for any suggestion.

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Driver install semi fails with 800f024b

August 11, 2016, 10:47 am
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Has anybody found a fix for Ricoh copiers?
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Cannot map printer to 2/4 RDS Servers

August 11, 2016, 4:28 pm
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We have 4 Server 2012 R2 Remote Desktop Servers, all configured the same.  We have a 2012 Print Server, and deploy printers via Group Policy.

Recently, 2 of the 4 Servers will no longer map a specific shared printer for users.  It will map fine on the other 2 RDS Servers.  This is a Xerox 6655 MFP.

If we try and connect manually via \\PrintServer - we get the error of:  "Windows cannot connect to the printer. Cannot create a file when that file already exists."

None of the users are Local Admins of the RDS Servers. If we make a user a Local Admin of the Server, the printer will map correctly.  If we remove that user as a Local Admin, the printer does not map again.

We have tried:
Updating to the latest Xerox driver
Created a new Shared Printer
Removing all drivers and processors from the RDS Server and registry

Any ideas?

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windows server 2003 iso file how to download

August 16, 2016, 7:38 am
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i want exchange server 2003 iso file how to download kindly explain me
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Printer alternate trays during print-out

August 17, 2016, 12:45 am
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Hello, we did recently install Konica C258 printer with Windows 2012 as printer server, but problem occurs.

Specifically when we do a multi-page print and explicitly choose Tray 2 dedicated for special fine paper, then only the first page is printed out from Tray 2 and subsequent pages print from Tray 1 (regular paper.)

I have never experienced that the trays are alternated during print-out, so is there some settings in Windows print server that needs to be configured, or more likely to be the printer settings itself? Thanks!

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Printer Updated

August 14, 2016, 6:03 am
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Gents,

from a few days the printers work properly without any update request. suddenly appeared the below message. when the user select and install the new drive he will get a new files and printers will be working with him without any issue.

we applied the security update on the printer server from one week.

anyone have any ideas why this update appeared?


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server 2012 print confirmation balloon disappeared

November 4, 2015, 11:46 pm
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hello all 

Got a weird 1... in all of my servers 2012 R2 the print confirmation balloon that says "this document was sent to the printer" stopped appearing...

im using a 2012 r2 print server with 2012 r2 RDS farm

i tried the following:
* open devices and printers > print server properties > verify "show informational notifications for local/network printers"
* gpo start menu and taskbar > turn off all balloon notifications = disabled
registry - verified the key: HKEY_CURRENT_USER\Printers\Settings contains:
EnableBalloonNotificationsLocal = 1
EnableBalloonNotificationsRemote = 1

still no balloons appear... anyone had this problem before?

thanks 

Sean.

 


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Printer doesn't appear immediately under Device & Printers on Windows Server 2012 R2 VM. Printers appears after 15-20 min or more.

August 19, 2016, 2:54 pm
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Hi Team,

I have an issue where in adding a network printer is successful. I can see the printer under device manager and I can print as well. However, it doesn't appear under Device and printers immediately and takes a lot of time to appear. Can someone please help me here at the earliest?

Thanks,

Anand N V

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windows 10 laptop will not print until computer restarted

August 19, 2016, 8:31 am
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Recently my laptop has stopped printing to network printer. However, when the laptop is restarted documents start to print. Presume this is something to do with print spooler. How do I fix?
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Print Server Audits (How many prints done by individual per month)

August 18, 2016, 11:41 am
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I have been asked to devise a way to get information from my print server to tell how many print jobs per month a user is printing. I have already found posts regarding using a powershell script in order to pull event viewer info from Event ID's 307 and 805. However, they seem to be for the PowerShell advanced or Professional. I'm trying to not spend a whole lot of time on this, is there any way to get these audits just by using Event Viewer? Has anyone done this in the past?

Thank you,

Darin

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Update driver on print server - shouldn't clients get it?

January 30, 2014, 6:39 am
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We are having an issue with a Kyocera driver.  We recently started getting new models of some of these Kyocera copiers, and with it a newer version of the same driver.  The new copiers are slightly different.  The driver version went from 5.x to 6.x  We soon discovered that the two don't work well together on the same print server.  Some departments all of the sudden can't print.  The error they get is "can't connect to printer".  As if there is no driver.

On the print server I updated the driver for our printer here in the IT department.  I didn't just update it from the existing printer (Properties>Advanced Tab>New Driver), I instead deleted the printer, recreated it, and used the new driver when I recreated it.  That worked here in the IT dept.  It does not work in other departments.  A day later they still have the old driver.  Rebooting does nothing.  I got the new driver within 3 minutes of updating it on the server.

Seems like a rights issue.  I give them "manage printer" rights.  Still don't download the new driver.  But... they can all of the sudden print - with the old driver!  Makes no sense.

Under normal circumstances, shouldn't they get the new driver whenever I update it on the server?


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